Join PLOYALTY & Be Rewarded

Join PLOYALTY & Be Rewarded

Terms & Conditions

Points Redemption:

  • Points redemption is only available for transactions made using cashless payment.
  • Redemption of rewards can only be performed in the outlet.
  • 1 point will be rewarded to members for every RM1 spent.
  • Points are not transferable between members.
  • Points earned today will expire at the end of the same month next year. (e.g. Points earned on 1-31 Jan 2025 will expire on 31 Jan 2026).
  • The corresponding number of points will be deducted upon claiming a reward.
  • Rewards are only available for redemption during the next transaction on a separate day.
  • The merchant reserves the right to amend rewards offered without any prior notice.
  • SMS reward redemptions are limited to a maximum of 1 per day with any spending.
  • SMS reward redemption is for dine-in only and not valid in conjunction with any ongoing promotions, discounts, or privileges.
  • Reward item(s) are subject to availability and may be substituted with item(s) of equal or lesser value.
  • Mains include Nasi Goreng, Nasi Lemak, Nasi Kerabu and Noodles.
  • In the event of any issues concerning your account, please contact us at 03-27158688 (Mon-Fri, 10am – 6pm, excluding public holidays) or email us at marketing@theclearwatergroup.asia

SMS Rewards:

  • SMS reward redemptions are limited to 1 per member per day, with any spending.
  • ⁠Redemption is valid for dine-in only.
  • Minimum spend requirements apply, based on the specific SMS reward received.
  • ⁠Minimum spend refers to the subtotal before tax and service charge, applicable to à la carte menu items only.
  • SMS rewards are not valid in conjunction with other promotions, including Festive Menu or any other discounts, vouchers, offers, or privileges.
  • If a member has already redeemed a reward using points on the same day, SMS rewards cannot be used.

For any issues with your account, contact us at
📧 marketing@theclearwatergroup.asia

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